|Dear “814 Valtaskers!”
All orders have shipped! We shipped international orders first and then domestic orders. Our intention was for “most” of the orders to arrive “around” the same time. Everyone should have received an email with tracking (that is if you provided the correct email address and we correctly entered the info). If you didn’t get tracking, check your spam folder. Still no tracking, contact us at: email@example.com
If you encounter any issues after you receive your Kickstarter reward package, PLEASE be so kind as to contact us FIRST at: firstname.lastname@example.org BEFORE posting on facebook or the message boards. We don’t read all the posts on social media or on the various sites, so the only way we’ll know there is any type of error and be able to correct that issue is if you do us the courtesy of letting us know!
EVERY Kickstarter reward package received at least ONE bonus Valkyries female T-shirt torso. To place the t-shirt torso on the figure, just “pop” off the fatigue torso and “pop” on the t-shirt torso. No need to go “Hulk” on the body parts, they should easily separate and stay securely attached. In addition, EVERYONE that ordered a Recon Ops female Valkyries figures ALSO received a bonus fatigue torso (in addition to the t-shirt torso). Also, everyone that ordered the black Night-Ops figure received a set of armored forearms and a set of cloth forearms for each figure. To change the forearms, Just warm up the upper arms of the figure in hot water to swap the forearms. Side note, we were able to add Marauder “Gun-Runners” bonus pens to only some orders, since we received the pens very late in the packing/shipping process.
Here are some quick solutions to possible questions after you get your items:
-When attaching the clear visors to the flight helmets, do NOT insert the entire visor into the slit on the front of the helmet. Push the tiny black knob on the visor through the helmet slit from INSIDE the helmet. After insertion, adjust the position of the visor so it can easily be moved up & down.
-The removable Hood works BEST with BALACLAVA HEADS. If you put the hood on other heads, it can be difficult to remove the head from the hood . Again, BEST to use the hood with the Balaclava heads.
-Peg holes on the foot bottom of the tan Desert Ops Valkyries are TOO big for our IDS stands (only the tan female figure has the peg issue, all other versions are fine). “Corrected” feet are on the way to us, but we did not want to hold up the orders for the feet. So, if the peg hole is an issue, we can add replacement feet to a future order.
-The peg for the rifle sheath backpack might require a tiny piece of tape around the tip to fit snug in the back hole of some of the figures. We have encountered this on some of the figures and this non-permanent solution corrects any problems.
We required almost everything we received to fill the Kickstarter reservations, so the MTF Valkyries items and the new MTF accessories won’t be live on the website until we receive the rest of the initial shipment. No definite date as of yet, but we hope soon. Rest assured, we have a small reserve amount of the MTF Valkyries items on hand to take care of any errors or mix-ups related to the Kickstarter reward packages.
Again, thank you for your support and we REALLY hope you like the items.
MJ & the MGR Team